"Lasting Heart" Impressions

Summary:

While first impressions are critical, the lasting impressions is equally important. The last 7 minutes are as important as the first 7 minutes. Research shows that this is what people will remember.

In review, we have 7 opportunities to make contact with a Guest; in the parking lot, at the outside doors, the inside doors, in the foyer at large, at the Welcome Center, at the auditorium doors (inside or out) and in the pew. By this time, we will have shown our Guests that we are a very friendly and caring church family by having many people make multiple contact with them and making them know that we value them, their decision to attend, and their presence very much. Our Hospitality Team and members must constantly be on the lookout for people they do not recognize, and if a 10-year member is met, then that’s a good thing; not a point of embarrassment. Intentional friendliness leaves a lasting impression on their heart. Everyone wants to feel welcomed and wanted. People will forget what you said, but never forget how you made them feel. 

As a Greeter and Christian Member, you have the prime opportunity to become the church’s thermostat for the worship assembly by setting the emotional temperature for the day and what guests will take home in their hearts. Minimizing the apprehension level of first time Guests by giving them clear and friendly assistance in finding a parking place, their class, their seat in the worship service, and information about our church family, the temperature has been set at a nice warm, comfortable level allowing true and deep worship to take place. You've given our Guest a feeling of inclusion and acceptance and perhaps lessened the tension that some may have arrived with from trying to “get to the church on time”, tension from the unknown, and tension from any number of other personal factors that went into affecting their mood. You've helped them have a more positive and engaging worship experience, making them ready to absorb God’s message to them that day and want to return again.

You have been chosen to be a part of this ministry because you have demonstrated the gift of hospitality (making people feel welcomed and included). You are an ambassador for Christ and His love. We know God says they “belong here,” so let us envision a process that includes that transition. The importance of your work in this hospitality ministry is almost indefinable. God, in His wisdom, has sent us a prospective brother or sister, a gift, who may just be the answer to a prayer for help in another area of service at the Edmond congregation. By treating God’s gift with respect, honor, smile, and a thankful heart, we increase the chances of turning our First Time Guests into viable, productive coworkers in Christ’s church that meets at the Edmond Church of Christ. Thank you for your willingness to serve in this vital kingdom call.