Welcome Center - Information Central

Welcome Center Host/Hostess-

These Greeters will be responsible for handing out the most information before church and “Guest Gift Bags” after church. This would be a good place for a married couple to work because this requires giving direction with a stronger feeling of being “treated” with loving care. They must be mature individuals or couples with a good general knowledge of the overall congregation. They will be answering questions, putting Guests in contact with Floating Greeters, and escorting Guests to class when all Floating Greeters are busy. Also, they can help coordinate the placement of Greeters to make sure all locations are covered will also be handled by this position. The Host/Hostess will need to be comfortable speaking with strangers, answering questions, and will need to have a good grasp of class information and make-up with regards to age and topics. This position has the potential to be hectic or to be the loneliest spot in the building. There will be some days when everyone is in a big rush to get to class or a service and not have time to stop by the Center. There will be some days, on the other hand, that you’ll be in the most popular place since Disney Land. In either case, just remember to SMILE, SMILE, and SMILE some more.

• These Hosts/Hostesses will hand any identifiable Guest an easily identifiable information packet. It could be a brightly colored item which contains a note of welcome and building diagram. This will not only give our Guest something from us upon first contact, but when seen, it will alert our other greeters (as well as our members) that they are valued Guests.
• We will need 2 Hosts at both Welcome Centers at all times.
• These Greeters will need to be in place 20 minutes prior to the beginning of First Service. The Welcome Center should be occupied continually all morning until it is evident there are no more Guests who may need information after Second Service is over. We want there to be someone in the foyer at all times to be able to assist anyone coming in at any time during the morning.
• The Welcome Center is where theoretically they will get the most information. They should have Guest Packets, maps of the building, bulletins, etc. Please try and keep this from becoming a “catch-all” or a place that ministries use to “advertise” their events. This is for Guests. 

Training and Equipping

Training and Equipping

While much of this will be done by those who by nature are good representatives, we can all sharpen our skills and learn how to be more effective and intentional. Ephesians 4:12-13 says God gives us leaders to … “equip his people for works of service, so that the body of Christ may be built up until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ.” There will be some training, organizing, and direction given in order to accomplish a more effective service. W. Edwards Deming says, “It is not enough to do your best; you must know what to do, and then do your best.” There continues to be significant planning and there is training that continues to fulfill this ministry. So, here are some of the expectations.

Team members will greet everyone, with an emphasis on identifying our Guests. They will hand out bulletins, assist our Guests with finding classes, restrooms, children’s areas, etc., provide information about the different classes, ministries, and opportunities at the Edmond congregation, assist Guests to their seats, and most importantly; Smile! By serving as “gateways” into meeting our church family we have the opportunity to reflect Christ to our Guests and represent the Church of Christ in hospitality and service.

How to Measure the Effectiveness of Your Follow Up System

How well do we retain first-time guests?

How to Measure the Effectiveness of Your Follow Up System

Guest Retention

Guest Retention!

Kevin Rayner Resources - Guest Retention

First Time Guest Experience

A "church going person" shares first-time visit in looking for a church family. It will give you some insights of how people determine the church their will attend. While it is another denominational experience, it illustrates our need to be hospitable servants.

The Visitor

One particular Sunday we had a visitor in our church. He arrived early, parked his car, and got out.

Another car pulled up near him, and the driver told him, 
"I always park there. 
You took my place!"

The visitor went inside for Sunday School, found an empty seat, and sat down. A young lady from the church approached him and stated,
"That's my seat! 
You took my place!" 

The visitor was somewhat distressed by this rude welcome, but said nothing.
After Sunday School, the visitor went into the church assembly and sat down. Another member walked up to him and said,
"That's where I always sit. 
You took my place!"

The visitor was even more troubled by this treatment, but still said nothing.

Later, as the congregation was praying for Christ to dwell among them, the visitor stood, and his appearance began to change. Horrible scars became visible on his hands and on his sandaled feet.

With the changes becoming more and more apparent to all in the church. Someone from the congregation called out, 
 "What happened to you?"

The visitor replied, 
"I took your place."

Links to my other blogs

I continue to work on and add to each one of these to keep them active and up to date. Constantly adding my old material and adding fresh content.

Title: Click on the title below to go to blog	Brief description of each blog
Off-The-Church-Walls	Humor blog
Real Life Quotes	Growing Quote collection.
Real Life Enrichment	Practical information for everyday life.
Parable	Inspiring devotional illustrations
Preacher Points	Place for sermon outlines and resources
Kevin Rayner's Ministry to God @ The Edmond Church of Christ	Many current resources currently being used at the Edmond Church of Christ
Edmond Oklahoma SAM's	Information for helping Seniors
Rayner Resources	Hub for my information online
Magnify Jesus	A look at the Christ's life and teachings
Christ's Church	Reflecting on the followers of Christ
Real Life Conversion	How lives are changed by Christ
Oaks of Righteousness	Where to focus on becoming more fully devoted followers of Christ
"Overtime Church"	More challenging thoughts for the disciple that is most serious about Jesus. Theology for the night owl, weekend worker, or Bible student who wants to learn more.
Kevin's Komment	Online commentary and resources to better understand scripture.
Real Life Servant Maker	For the Christian growing with a Christ-like servant attitude toward others.
Becoming Great Neighbors	Encouragement to love and serve your neighbor
Edmond Church of ChristHospitality	Helping each Christian become more hospitable.