Wednesday, July 27, 2016

Welcome Center - Information Central

Welcome Center Host/Hostess-
These Greeters will be responsible for handing out the most information before church and “Guest Gift Bags” after church. This would be a good place for a married couple to work because this requires giving direction with a stronger feeling of being “treated” with loving care. They must be mature individuals or couples with a good general knowledge of the overall congregation. They will be answering questions, putting Guests in contact with Floating Greeters, and escorting Guests to class when all Floating Greeters are busy. Also, they can help coordinate the placement of Greeters to make sure all locations are covered will also be handled by this position. The Host/Hostess will need to be comfortable speaking with strangers, answering questions, and will need to have a good grasp of class information and make-up with regards to age and topics. This position has the potential to be hectic or to be the loneliest spot in the building. There will be some days when everyone is in a big rush to get to class or a service and not have time to stop by the Center. There will be some days, on the other hand, that you’ll be in the most popular place since Disney Land. In either case, just remember to SMILE, SMILE, and SMILE some more.

  • These Hosts/Hostesses will hand any identifiable Guest an easily identifiable information packet. It could be a brightly colored item which contains a note of welcome and building diagram. This will not only give our Guest something from us upon first contact, but when seen, it will alert our other greeters (as well as our members) that they are valued Guests.
  • We will need 2 Hosts at both Welcome Centers at all times.
  • These Greeters will need to be in place 20 minutes prior to the beginning of First Service. The Welcome Center should be occupied continually all morning until it is evident there are no more Guests who may need information after Second Service is over. We want there to be someone in the foyer at all times to be able to assist anyone coming in at any time during the morning.
  • The Welcome Center is where theoretically they will get the most information. They should have Guest Packets, maps of the building, bulletins, etc. Please try and keep this from becoming a “catch-all” or a place that ministries use to “advertise” their events. This is for Guests. 

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